MyBabyOurBaby Responds Quickly to Feedback
February 25th, 2008 • Related • Filed Under
A quick response is a great sign of excellent customer service, so I was very impressed when Ray Hernandez one of the founders of MyBabyOurBaby took the time to reply to some feedback suggested in my previous article the day after it was posted.
Here’s an excerpt of what he had to say:
“I really like your PDF idea, but wanted to let you know about a feature we have that gets the same job done. Your friends and family that you have invited to your child’s book will recieve an email everytime a new story is written. So if you write growth chart about your child, I (being in your family) would recieve an email saying that you just created a story called this…So we keep everyone updated when you update. This is optional and you can change your preferences if you don’t want to receive emails, but I think it’s a great feature.
Anyway we have lots of new stuff in the works so stay tuned. Oh I wanted you to be able to give your readers a coupon code to get an additional free month to check out our site. The promo code is BONANZA and you can submit that once you’re signed up to receive a free month on top of the 21 day free trial.”
Thanks for the promotional coupon and additional information Ray! We’ll look forward to seeing how the site progresses, as well as all of the “new stuff in the works.”
If you haven’t had a chance to check out the new MyBabyOurBaby site, click here. Now, if only the pediatrician’s office would respond to inquiries as quickly as Ray, then life would be so much better!
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Comment by diyfather.com on 25 February 2008:
Hey
My name is Scott Lancaster from http://www.diyfather.com we are a global online interactive forum for fathers based in New Zealand.
I was hoping that you might be interested in sharing content, we would link back to your site with your name on our site.
Also would you be interested in doing a podcast interview via telephone?
Let me know if this is possible I look forward to hearing from you
My return email is scott@diyfather.com
Regards Scott
Comment by Jeremy Neal on 25 February 2008:
Thanks Scott. Sounds interesting. I’ll check out your site and send you an e-mail. Take care!